Claim book

In accordance with Peru's Consumer Protection Code, Peru Exploration makes this virtual Claim Book available to you.

Claim form

Supplier: PERU EXPLORATION S.A.C. (PERU EXPLORATION TRAVEL AGENCY)
RUC: 20615398081
Address: Plaza de Armas, Portal de Carnes N° 288 Cusco, Perú

The sheet number and date are assigned upon submission.

1. Identification of the complaining consumerFull name *

Document type *Document number *

Home *

Email address *Phone

Father, mother or guardian (only if you are a minor)

2. Identification of the contracted good

Product Service

Description (tour, package or service)Amount claimed (USD or S/, optional)

3. Details of the consumer's claim and request

Claim Complaint

Complaint: disagreement related to products or services. Complaint: disagreement not related to the products or services, or discomfort or discontent regarding customer service.

Claim / complaint details *Order *

The supplier must respond to the claim within a period of no more than fifteen (15) non-extendable business days.

The formulation of the claim does not prevent resorting to other means of dispute resolution nor is it a prerequisite for filing a complaint with INDECOPI.